SERVICE 03 · LOGISTICS

The force that delivers.

What happens after the sale is what actually matters

Storage, international shipping, customs paperwork, local delivery, returns. We cover the entire stretch from the moment an order comes in to the moment a customer opens the box. We run the engine.

PROBLEM

Does any of this sound familiar?

Cargo gets held at customs

We don’t know what to do when a shipment gets held up at customs.

No visibility after customs

Once cargo clears customs, we can’t see where it actually is.

Headcount grows with volume

As volume grows, packing, waybills and settlement just eat up more people.

Deliveries slip during big sale events

Deliveries backed up during a major local sale event and reviews took a hit.

No process for returns and exchanges

When returns and exchanges come in, we have no way to process them and just book it as a loss.

WHAT WE DO

What we provide

Overseas warehousing

We pre-position inventory in a partner 3pl warehouses in korea and vietnam and ship straight out locally once an order comes in, faster than shipping from Korea every time.

International shipping (air & sea)

Urgent, small orders go by air; large, heavy cargo goes by sea. We design the shipping method to fit volume and timeline.

Export/import customs & paperwork

Under a customs clearance through a licensed broker structure, we prepare export declarations and local import customs paperwork and manage progress. We check required certification and quarantine rules per item in advance.

3PL fulfillment

We handle everything that happens inside the warehouse · receiving, inspection, storage, picking, packing, shipping, including gift inserts and set bundling.

Local last-mile delivery

We partner with local carriers to deliver to the end customer, and track status through to completed delivery.

Returns, exchanges & inventory management

We handle return intake, retrieval, inspection, restocking or disposal, and reflect it in inventory counts.

Delivery tracking & exception handling

We check and act on delays, non-delivery, absent recipients and customs holds. The brand only needs to review exceptions.

Logistics cost settlement & reporting

We tally shipment count, freight and customs costs into a settlement statement and a monthly report with a weekly summary.

PROCESS

How we work

01
Logistics diagnosis
We check product characteristics (volume, weight, ingredients, hazard status), volume and destination.
02
Shipping & customs design
We decide between air/sea and domestic-ship/local-stock, and line up the paperwork and certification needed.
03
Receive & store
We receive product into the warehouse, inspect it and store it.
04
Ship & transport
We pick, pack and ship to order, and run export declarations and international transport.
05
Local delivery & settlement
We track through local customs to final delivery, then settle and share costs and results.

WHY JUPINOVA

We don’t treat logistics as logistics alone

Hand it to a logistics company and logistics runs. But that company has no way to know what promotion is coming next month, or how many units will sell on which channel. So inventory ends up empty or overstocked.

JUPINOVA keeps the marketing calendar and the channel sales plan on the same team. Knowing when volume will spike means we can move inventory ahead of time. As the brand book puts it, we know the route of distribution and carry the engine of logistics.

WHO IT'S FOR

Built for brands like these

Brands just starting overseas shipping who don’t know where to begin
Teams still packing and shipping by hand as orders grow
Brands that hit customs delays or returns and never found the root cause
Brands handling categories with strict ingredient/certification rules, like cosmetics or supplements

FAQ

Frequently asked questions

Can I hire you for logistics only?

Yes. You can use logistics alone even if marketing or distribution is being run elsewhere.

Can you ship cosmetics or health supplements?

Requirements vary by item, ingredients and destination country. We check the relevant customs and certification requirements first during diagnosis.

Can I see how far a shipment has gotten?

We check and share status from shipment all the way to completed local delivery.

How is pricing set?

It depends on destination, weight/volume, shipping method and monthly shipment count. Tell us the item and volume and we’ll quote it.

Just tell us the item, the volume, and the country

We’ll figure out which method fits best.

Get in touch